Slotroyals Casino Privacy Policy
This Privacy Policy explains how we collect, use, store and protect personal information when you use our casino and sportsbook services. We take your privacy seriously and aim to be clear about the data we collect, why we collect it and how you can manage your information.
Types of data we collect
We collect information that is necessary to register accounts, process transactions and provide services. Data falls into several categories described below.
Personal data
Personal data includes name, date of birth, contact details, billing and address information, identity documents provided for verification, and any information you supply when contacting support or completing registration forms.
Technical data
Technical data covers device information, IP address, browser type and version, operating system, mobile identifiers, and connection details. We also collect usage data such as pages visited, session duration and feature interactions to improve site performance.
Transactional data
Transactional data includes deposit and withdrawal records, payment method details, transaction amounts and timestamps, wagering activity, game history and account balances. This information is used to manage your account and comply with payment and security requirements.
How we use your information
We use collected data to operate your account, process payments, verify identity, prevent fraud, respond to support requests and provide customer service. We also use anonymized or aggregated data to monitor performance, improve services and detect suspicious activity. Where required, we may process data for legal or compliance purposes.
Data protection practices
We maintain administrative, technical and physical safeguards designed to protect your information. Access to personal data is limited to authorised staff and service providers with a legitimate need to process it. We regularly review security measures and update them as appropriate to protect against unauthorised access or disclosure.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, facilitate logins, analyse usage and deliver relevant content. Some cookies are essential for site functionality, while others support analytics or marketing. You can control cookie settings through your browser or the site cookie settings where available.
Information sharing and third parties
We may share personal data with payment processors, identity-verification services, fraud prevention partners, and other service providers who help deliver our services. We require these parties to protect your information and process it only for authorised purposes. We do not sell personal data to third parties.
User rights
You have rights to access, correct and request deletion of personal data held about you, subject to legal and operational constraints. You may also object to certain processing or request restrictions. To exercise your rights, contact our support team through the account support options provided on the site.
Access, correction and deletion
We will respond to legitimate requests to access or correct personal data. In some cases we may retain limited records to comply with legal, tax or security obligations even after account closure. If you wish to close your account, follow the account closure process in your account settings and contact support for further assistance.
Privacy policy updates
We may update this Privacy Policy from time to time. Material changes will be posted on the site with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.